NICK PANICO

EXPERIENCE

• Present 2023

  Digital Project Manager

  Urban Insight - Chicago, Illinois - urbaninsight.com

  urbaninsight.com

  • Manage a $1.2M portfolio of clients including the University of Southern California, The Robert Lehman Foundation, Computer History Museum, GoodHire, and EAB

  • Work with executive stakeholders to help them achieve their business and marketing goals

  • Provide clients with strong project leadership, honest advice, thoughtful design, and technical best practices during the build of both beautiful and flexible websites and web applications

  • Work as part of a team to build responsive websites and web applications using tools like Drupal, WordPress, Angular, React, Gatsby, Next.js node.js, Stripe, PHP, JavaScript, Bootstrap, Tailwind, and MySQL

  • Create requirements documents, technical specifications, project schedules, project documentation, and other deliverables to guide clients through documented planning, design, implementation, quality assurance, and launch process

  • Add over $200K in net new revenues to agency bottom line via organic growth within 6 months

  • Manage project schedule, budget, and scope for all client accounts and internal agency initiatives

  • Lead weekly client and internal team meetings

  • Continuously evaluate new technology frameworks and systems to better client’s web experience

• 2023 2021

  Digital Project Manager

  Oomph, Inc. - Chicago, Illinois - oomphinc.com

  oomphinc.com

  • Own and lead the strategic direction, tactical execution, client relationships, budgets, project plans, and timelines for a $1M portfolio of 15+ high-profile B2B and B2C clients in the tourism, insurance, fintech, retail, and nonprofit sectors, including Visit California and Blue Cross Blue Shield

  • Lead new business and organic growth conversations with new and existing agency clients selling over $200K in new business annually

  • Work closely with clients and project teams to understand and define requirements, then translate them into project plans for digital experiences and websites built in Drupal and WordPress

  • Create and constantly maintain accurate project timelines that help achieve on-time delivery within the budgetary scope

  • Monitor and ensure accurate revenue forecasting for projects, including milestone payments, monthly T&M, and retainer invoices

  • Ensure that capacity planning is constantly kept up-to-date and projects are properly staffed to meet contracted timelines

  • Develop comprehensive statements of work for all new projects, as well as draft and maintain project plans for portfolio clients

  • Proactively identify project risks, manage client expectations, and control project scope

  • Communicate with project stakeholders from discovery through launch, leading weekly or sometimes daily client meetings

  • Organize the backlog and track open issues, agile project sprints, and epics

  • Oversee the quality assurance phase of the project to ensure a high-quality working experience and product delivery that delights clients

  • Manage strategic and tactical execution of all tasks assigned to project owners and third-party vendors

  • Identify current best practices, issues, and trends in content strategy, user experience design, accessibility, and web project management

• Digital Project Manager

  Fintech Digital - Chicago, Illinois - fintechdigital.com

  fintechdigital.com

  • B2C & B2B Tech + Fintech & Commerce

  • Own and lead strategic direction, tactical execution, client relationships, budgets, project plans and timelines for a portfolio of 20+ high-profile fintech, legal services and hospitality clients

  • Manage, develop and maintain all web properties for leading fintech brand ahead of and through successful IPO

  • Successfully launch five top hospitality brand websites from conception through execution in eight-week turnaround to meet client deadline

  • Manage development, design, content and SEO teams for all complex website projects

  • Monitor website performance and maintain site analytics to inform dynamic design, as well as maintain close communication with website content editors to ensure integrity of navigation and structure of information

  • Implement and maintain proper Scrum methodologies throughout the project lifecycle for all website launches, while continuously prioritizing tasks and product features

  • Manage servers and hosting environments with DevOps team

  • Participate in new business process and develop full scope of work on new projects, as well as draft and maintain project plans for all agency clients

  • Identify, build relationships and engage with stakeholders while managing expectations relating to scope of work for all web transformations

  • Ensure all internal and external stakeholders complete assigned action items in a timely manner to meet project milestones successfully

  • Delegate and manage strategic and tactical execution of all tasks assigned to project owners and third-party vendors

  • Identify current best practices, issues and trends in content strategy, user experience design, accessibility and web project management

  • Foster and promote the values of diversity, equity and inclusion